Vacations Canada Customer Feedback Form
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Vacations Canada Feedback

Thank you for choosing Brewster Vacations Canada, we hope you had a wonderful time in Canada and we would love to hear about your trip!  Simply tell us below about your vacation experience in Canada and you'll be automatically entered to WIN a $500 credit towards any of our 2011 Canada Vacation Packages.

Contest Details:
1) Package must have travelled with Brewster Vacations Canada any time in 2010
2) Must have submitted a feedback form by Dec. 31, 2010
3) Winner will be announced January 6, 2011

Thanks again for travelling with Brewster Vacations Canada!

 

1) How did you make your reservation with Brewster Vacations?

   

2) Please rate the professionalism, helpfulness, and attitude of your reservation agent:

 

3) Who prepared your travel documents (travel itinerary, vouchers, maps, etc.)?

 

4) How would you rate the quality and presentation of your travel documents?

 
5) Were your travel documents complete and did they provide you with everything you required to independently travel on your vacation?
 
 

6) Were you satisfied with the itinerary?

 

7) How easy were the day to day instructions to follow?

 

8) Is there any additional information that would have been helpful to know prior to traveling or taking a particular service?

 
 

9) Were there any tours and attractions in the area which were not booked by us; however you feel we should consider adding to our programs?

 

 

The following section contains feedback areas for most parts of your vacation - please feel free to comment on the areas that apply to your vacation:

 

10) ACCOMMODATION: Please rate your overall satisfaction with your hotels:


  
 

11) BREWSTER SIGHTSEEING: Please rate your overall satisfaction with your Brewster operated sightseeing tours, airporter shuttles, and attractions:

 
  

12) OTHER SIGHTSEEING: Please rate your overall satisfaction with the other sightseeing tours, shuttles, and attractions:


13) BREWSTER MOUNTAIN QUEST TOUR: The Mountain Quest tour is the Brewster Motorcoach program between Vancouver, Lac Le Jeune and Banff/Calgary.  Please rate your overall satisfaction with this tour:

     

14) ROCKY MOUNTAINEER RAIL SERVICE: Please rate your overall satisfaction with your Rocky Mountaineer operated train trip:

    

15) VIA RAIL SERVICE: Please rate your overall satisfaction with your VIA RAIL operated train trip:

    
 

16) CAR RENTAL 1: Please rate your overall satisfaction with your car rental:  

    
 

17) CAR RENTAL 2: Were the provided driving directions easy to follow?

    
  

18) MEALS: Please rate your overall satisfaction with any included meals:

     

 

19) CALGARY STAMPEDE: Please rate your overall satisfaction with the Calgary Stampede:

    

 

20) What was your favorite part of the vacation:  

    

 

21) As a traveler, what is your primary interest: 

 

22) How did you first hear about Brewster Vacations Canada?

  

 

23) Why did you choose to book with Brewster Vacations Canada over another travel supplier? 

 

 

24) Would you recommend this vacation to a friend or family member? 

 

 

25) Overall, how would you rate your travel experience with Brewster Vacations Canada? 

 

26) Please let us know if you have any other final comments:    

    

 

27) Please fill out the following information (*required information):  

*First Name:   
*Last Name:   
Booking Number:   
*Country:   *
*Email:  
Phone:  

 

 

 

 

 

 

 

 

28) Please select your age range: 

 

29) May we use your comments in promotional material or on our website?

 

 

If you have written your own comments please MAIL to: 
Brewster Vacations Canada
P.O. Box 1140
100 Gopher Street
Banff, Alberta, Canada T1L 1J3

Brewster Vacations Canada
P.O. Box 1140 - 100 Gopher Street
Banff, Alberta, Canada T1L 1J3
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