Brewster Vacations Canada
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Dear Valued Customer,

Thank you for allowing Brewster Vacations Canada to assist in your travel arrangements. Many years of experience and hours of dedication have gone into the operation of your tour program; however, we are aware that conditions and standards do change from time to time. In an effort to ensure we consistently deliver superior product and service levels, we would appreciate you taking a few moments to complete this questionnaire to help us determine how we are doing. All responses are strictly confidential and greatly appreciated.

Michael Hannan
Brewster Travel Canada



Group Number:   
Group Name        
Driver Name:        
Your Name:          
Street Address:      
Phone Number:   
Postal Code/Zip:  

Travel Start Date:  [None] Select a Date Delete the Date

In the following section, please rate each category of your group program from 1 (representing the lowest score) to 5 (representing the highest score).

Tour Organization 

Itinerary (general interest, routes)


Stops (duration, interest, frequency)  


General Organization (luggage handling, information, adherence to schedules)  



Rooms (cleanliness, comfort) 


Service (luggage handling, dining room, front desk)  





Service you received


Interest & Appeal


 Train Travel  

Overall Experience


Courtesy of train employees


Accommodation on the train


Cleanliness of the train


Food and beverage


Please specify train traveled on:


 Motorcoach Travel  

Comfort (temperature,seating,viewing,cleanliness of interior,exterior & washroom)



Driving Skills


Courtesy (friendliness,assisting passengers,politeness)


Commentary (accuracy,organization,articulation,grammar)


Planning & organization



Please specify the type of tour escort you had:

What aspects of your group program did you enjoy the most?


 What aspects of your group program did you enjoy the least?


How did the overall group program match up to your expectations?   


Please feel free to comment about your group progam below 


 Do you require a response?  



1 877 791 5500

Brewster Vacations Canada
P.O. Box 1140 - 100 Gopher Street
Banff, Alberta, Canada T1L 1J3