DEPOSIT: a deposit of $200 per person is required at the time of reservation.
FINAL PAYMENT: Payment must be recieved 45 days prior to departure. Vacations booked inside 45 days require a credit card number to guarantee full payment at the time of booking.
CREDIT CARDS: We accept Visa, MasterCard, Diners Card and Travel Agency cheques. Note for non-Canadian clients: payment transaction is processed in Canada. Some issuing banks charge an additional “Foreign Transaction Fee.” This is typically 3-5% of the sale and is different from a currency exchange fee. Please consult your bank to see if this is applicable.
GENERAL CANCELLATION POLICY:
Outside 45 days – no penalty applies
OTHER CANCELLATION CHARGES:
Calgary Stampede: Outside 46 days no charge. Within 46 days 100% non-refundable
Rocky Mountaineer Goldleaf & Glacier Dome: 60-46 days prior to departure $200.00 deposit forfeited. Within 45 days 100% non-refundable
Whistler Ski Vacations and Hotels: within 45 days select Whistler vacations are 100% non-refundable.
* Additional vacations & services not listed here may be subject to strict cancellation policies. Please ask a Brewster Vacation Planner for detailed cancellation details concerning your booking.
CHANGES TO RESERVATION: Changes which result in a reduction of service and/or changes after confirmation, are subject to a fee of $75 CDN / USD per. If the change results in a cancellation of services, and charges are incurred by Brewster Vacations Canada, these charges will be applied to the file. Additional charges will be applied to reissue documents and for any train ticket date/name changes.
CHILDREN’S RATES: Available for children 2-11 inclusive, Brewster provides reduced rates that are indicated with each vacation. Children under the age of 2 travel free when sharing a seat with a paying adult.
PERSONALIZED VACATIONS: We are pleased to customize your independent vacation. A modest surcharge will apply to cover administration and planning charges.
TRAVEL DOCUMENTS: Complete documents are couriered out approximately 3 weeks prior to the tour start date.
USA & INTERNATIONAL VISITORS: You must pass through Customs when entering Canada. Brewster Vacations Canada recommends you carry your passport with you at all times. The following information may be requested:country of residence, first-night address in country, passport country of issuance and expiry date. Contact your local Customs office for more information. Brewster Vacations Canada will not be responsible for refused passage into Canada by any government service.
MEALS: The EuroPlan (EP) indicates meals are not included unless otherwise noted.
TRAIN TRAVEL: All passengers require an overnight bag for VIA Rail Canadian and Rocky Mountaineer RedLeaf services (no access to checked baggage is permitted during the train journey).
CAR RENTAL PACKAGES: Self Drive vacation packages do not include car rental pricing. If you prefer to book your car rental through Brewster Vacations Canada, the following conditions apply: All costs not included in package are the responsibility of the renter and are payable to Avis/Budget at time of drop-off. Rates do not include: gas; Loss/Damage Waiver (LDW); Insurance (PAI); BC car taxes; additional drivers; meals; attractions; hotel parking; airport taxes; concessions; one way drop fees; miscellaneous fees. All renters must be 25 years of age and possess a valid driver’s license and credit card. Most vehicles have unlimited kilometers (exceptions apply). Car rentals are subject to strict return times. Extra fees may be applied if returning the car later than the pre-arranged drop time.
ACCOMMODATION: Accommodation is run of the house, with private bathroom. All room assignments are made by the hotel Management, and Brewster Vacations Canada has no control over room designations. If the requested hotel is unavailable, we reserve the right to substitute accommodation of a similar or higher grade. Please note that some of the hotels are heritage properties that possess historical elegance, and may not reflect current North American standards. All triple or quad rooms are on a bed-share basis. Special requests (i.e. non-smoking or king bedding) are considered requests only. Brewster Vacations Canada will not cover any incidental charges incurred by clients at their hotel (i.e. room service, room upgrade etc). Upon check-in guests will be expected to leave a credit card number to cover potential incidentals.